Terms of Conditions and Services

Last Updated: November 17, 2024

1. Introduction

1.1 Agreement Overview

By accessing or using Vertilly ("Platform," "we," "our," or "us"), you agree to be bound by these Terms of Service ("Terms"). These Terms constitute a legally binding agreement between you and Vertilly, governing your access to and use of our eco-friendly marketplace platform.

Binding Contract: These Terms form a contract between you and Vertilly when you:

Create an account
Access the Platform
List products or services
Make purchases
Sell products
Engage with other users
Upload content

Service Description: We provide an online marketplace specifically focused on eco-friendly, sustainable, and environmentally conscious products.

Our Platform facilitates:

Buying and selling of verified sustainable products
Environmental impact tracking
Sustainability certification verification
Community engagement around environmental initiatives
Carbon footprint monitoring

User Obligations:

Users must:
Maintain accurate account information
Comply with environmental claims guidelines
Verify sustainability certifications
Monitor and report environmental impacts
Engage in honest and transparent transactions
Protect account security
Respect intellectual property rights
Comply with all applicable laws and regulations

Platform Rights:

We reserve the right to:

Modify these Terms with notice
Remove non-compliant content
Suspend or terminate accounts
Verify environmental claims
Monitor platform activity
Update platform features
Enforce community standards

Modification Terms:

We may modify these Terms:

With 30 days' notice for material changes
Immediately for non-material changes
To comply with legal requirements
To address security concerns
To improve platform functionality
To enhance environmental standards

Acceptance Criteria:

You accept these Terms by:

Clicking "I Agree"
Creating an account
Using the Platform
Making purchases
Listing products
Accessing content

1.2 Definitions

Platform Terminology:

"Platform" refers to Vertilly, including websites, mobile applications, and related services

"Services" means all features, functions, and services provided through the Platform

"Content" includes text, images, videos, data, and other materials

"Listing" refers to product or service offerings on the Platform

"Transaction" means any exchange of goods, services, or information

"Environmental Claim" refers to any statement about environmental benefits or impacts

User Categories:

"Seller" - Any user offering products or services

"Buyer" - Any user purchasing products or services

"Member" - Registered user with an active account

"Guest" - Unregistered user browsing the Platform

"Admin" - Platform administrative staff

"Moderator" - Community management staff

Service Definitions:

"Marketplace Services" - Core buying and selling functions

"Verification Services" - Environmental claim validation

"Payment Services" - Transaction processing

"Support Services" - User assistance and dispute resolution

"Analytics Services" - Performance and impact tracking

"Community Services" - User interaction features

Technical Terms:

"API" - Application Programming Interface

"UI" - User Interface

"Database" - Information storage system

"Server" - Computing infrastructure

"Network" - Communication infrastructure

"Security Measures" - Protection systems

Legal Terms:

"Intellectual Property Rights" - Patents, trademarks, copyrights, etc.

"Liability" - Legal responsibility

"Indemnification" - Protection against loss

"Jurisdiction" - Legal authority

"Warranty" - Legal guarantee

"Force Majeure" - Unforeseeable circumstances

Sustainability Terms:

"Environmental Impact" - Effect on natural environment

"Carbon Footprint" - Greenhouse gas emissions

"Sustainable Materials" - Environmentally responsible resources

"Certification" - Third-party environmental verification

"Eco-friendly" - Environmental benefit

"Circular Economy" - Waste reduction system

2. User Accounts

2.1 Account Creation

Eligibility Requirements:

Minimum age of 18 years
Legal capacity to form binding contracts
Valid email address
Complete contact information
Verified payment method
Clean compliance history

Registration Process:

Submit required information:

Full legal name
Business name (if applicable)
Contact details
Tax identification
Banking information
Environmental credentials

Verify identity through:

Government ID
Business registration
Environmental certifications
Bank account verification
Phone number confirmation
Email validation

Verification Methods:

Two-factor authentication
Document verification
Identity confirmation
Business validation
Environmental certification check
Bank account verification

Password Security:

Minimum 8 characters
Special character requirement
Regular update requirements
Encryption standards
Recovery procedures
Login attempt limits

Account Types:

Private Buyer
Personal purchasing
Basic features
Standard limits
Business Buyer
Volume purchasing
Enhanced features
Higher limits

Solopreneur Seller

Personal sales
Basic tools
Standard fees

Business Seller (Tier 1 and Tier 2)

Eco-Certified Seller
Commercial sales
Advanced tools
Volume pricing
Verified sustainability
Premium features
Special benefits

Information Accuracy:

Current contact details
Valid business information
Updated certifications
Accurate product details
Honest environmental claims
Complete tax information

2.2 Account Responsibilities

Security Maintenance:

Regular password updates
Two-factor authentication
Secure access management
Device monitoring
Activity tracking
Breach notification

Information Updates:

Contact details
Business information
Banking details
Certification status
Environmental compliance
Tax documentation

Usage Compliance:

Environmental standards
Platform policies
Legal requirements
Industry regulations
Community guidelines
Security protocols

Communication Requirements:

Response timeframes
Notice procedures
Update notifications
Dispute communications
Support interactions
Emergency contacts

Activity Monitoring:

Transaction tracking
Environmental impact
Compliance verification
Performance metrics
Quality control
Security monitoring

Access Restrictions:

Authorization levels
Geographic limitations
Feature availability
Time constraints
Volume limits
Risk controls

3. Platform Usage

3.1 Acceptable Use

Permitted Activities:

Commercial Activities
Listing eco-friendly products
Purchasing verified items
Communicating with users
Providing feedback
Sharing sustainability data
Participating in community reviews and comments
Content Creation
Product descriptions
Environmental impact data
Certification documentation
Usage instructions
Sustainability metrics

Platform Interaction

Message exchange between buyers and sellers
Review posting
Community engagement for sellers and admins
Content sharing

Required Conduct:

Environmental Integrity
Accurate claims
Verified certifications
Transparent reporting
Impact disclosure
Sustainability documentation
Compliance monitoring
Professional Behavior

Respectful communication

Timely responses
Honest dealings
Cooperative resolution
Constructive feedback
Community support

Quality Standards

Product accuracy
Service reliability
Data integrity
Environmental compliance
Performance metrics
Safety requirements

Usage Limitations:

Transaction Limits
Volume restrictions
Value caps
Frequency limits
Category constraints
Geographic boundaries
Time restrictions
Content Limits
File sizes
Post frequency
Image quantities
Video duration
Data storage
Bandwidth usage

Feature Access

Account level
Verification status
Performance history
Compliance record
Risk assessment
User category

3.2 Prohibited Activities

Illegal Actions:

Criminal Activities
Fraud
Money laundering
Identity theft
Counterfeiting
Tax evasion
Intellectual property theft

Regulatory Violations

Environmental non-compliance
Consumer protection breaches
Data privacy violations
Trade restrictions
Licensing requirements
Certification fraud

Harmful Behavior:

User Misconduct
Harassment
Discrimination
Threats
Spam
Misrepresentation
Manipulation

Platform Abuse

System gaming
Resource hoarding
Service disruption
Data manipulation
Access exploitation
Feature misuse

Security Violations:

Technical Breaches
Hacking attempts
Malware distribution
Unauthorized access
Data theft
System interference
Network disruption

Account Violations

Credential sharing
Identity falsification
Access sale
Multiple accounts
Automated access
Proxy use

4. Content Guidelines

4.1 User Content

Content Ownership:

Original Content
Creation rights
Usage permissions
Distribution control
Modification rights
Display authority
Removal rights

Licensed Content

Usage terms
Attribution requirements
Modification limits
Distribution restrictions
Time constraints
Territory limitations

Usage Rights:

Platform License
Display permission
Distribution rights
Modification allowance
Promotion usage
Archive rights
Analysis permission

User License

Personal use
Commercial use
Sharing rights
Modification limits
Time restrictions
Territory constraints

Content Responsibility:

Legal Compliance
Copyright adherence
Trademark respect
Privacy protection
Regulatory compliance
Environmental claims
Safety standards

Quality Standards

Accuracy requirements
Completeness standards
Currency maintenance
Relevance criteria
Professional presentation
Environmental integrity

4.2 Intellectual Property

Protected Elements
Original works
Creative content
Technical documentation
Marketing materials
User guides
Platform features

Usage Restrictions

Reproduction limits
Distribution controls
Modification rights
Public display
Performance rights
Derivative works

Trademark Rights:

Protected Marks
Brand names
Logos
Slogans
Design elements
Color schemes
Trade dress

Usage Guidelines

Proper attribution
Format requirements
Context restrictions
Quality control
Modification prohibition
Territory limitations

5. Transaction Terms

5.1 Purchase Process

Order Placement:

Selection Process
Product identification
Quantity specification
Option selection
Delivery choice
Payment method
Terms acceptance

Verification Steps

Inventory check
Price confirmation
Shipping validation
Payment verification
Account status
Compliance check

Payment Processing:

Payment Methods
Credit cards
Bank transfers
Digital wallets
Platform credits
Cryptocurrency
Alternative payments

Processing Steps

Authorization
Verification
Settlement
Confirmation
Receipt generation
Record keeping

5.2 Pricing and Payments

Price Determination:

Base Price Factors
Product cost
Operating expenses
Market conditions
Competition
Sustainability premium
Quality level

Additional Charges

Platform fees
Payment processing
Shipping costs
Insurance
Taxes
Environmental offset

Payment Methods:

Accepted Forms

Major credit cards
Bank transfers
PayPal
Platform wallet (Credits)
Local payment systems
International transfers

Processing Terms

Timing requirements
Authorization process
Settlement periods
Currency conversion
Fee allocation
Dispute handling

6. Platform Rights

6.1 Service Modifications

Update Rights:

Platform Changes
Feature updates
Service modifications
Policy revisions
Price adjustments
Term updates
Process changes

Implementation Authority

Timing control
Method selection
Scope determination
Priority setting
Resource allocation
User impact

Notice Requirements:

Change Communication
Timing requirements
Method specification
Content requirements
User acknowledgment
Documentation
Record keeping

Implementation Notice

Schedule communication
Impact assessment
User preparation
Training requirements
Support availability
Feedback channels

6.2 Content Control

Removal Rights:

Content Types

Non-compliant listings
Prohibited items
Inaccurate information
Harmful content
Expired listings
Disputed material

Removal Process

Identification
Verification
Notification
Removal action
Appeal opportunity
Record maintenance

7. User Rights and Obligations

7.1 User Rights

Service Access:

Platform Features
Core functionality
Additional services
Premium features
Support access
Community participation
Resource utilization

Access Conditions

Account status
Compliance level
Payment status
Performance history
Verification status
Geographic location

7.2 User Obligations

Policy Compliance:

Required Actions
Policy adherence
Standard maintenance
Update compliance
Report submission
Documentation maintenance
Communication requirements
Prohibited Actions
Policy violations
Standard breaches
Non-compliance
Misrepresentation
Harmful activities
Unauthorized access

8. Liability and Warranties

8.1 Platform Liability

Limitation of Liability:

Covered Aspects
Service interruption
Data loss
Transaction issues
Content removal
Account suspension
System failures

Exclusions

Willful misconduct
Gross negligence
Statutory violations
Criminal acts
Fraud
Bad faith actions

8.2 User Liability

Content Responsibility:

User Obligations
Content accuracy
Claim verification
Data protection
Rights clearance
Compliance maintenance
Quality assurance

Liability Scope

Direct damages
Consequential losses
Legal costs
Regulatory penalties
Third-party claims
Remediation expenses

9. Dispute Resolution

9.1 Internal Resolution

Resolution Process:

Initial Steps
Issue identification
Fact gathering
Party notification
Discussion initiation
Solution proposal
Agreement attempt

Escalation Path

Support review
Management involvement
Mediation option
Expert consultation
Legal review

Final determination

9.2 Legal Proceedings

Jurisdiction:

Governing Law
Applicable jurisdiction
Court selection
Law choice
Venue determination
Authority recognition
Enforcement scope

Process Requirements

Notice procedures
Filing requirements
Time limitations
Evidence rules
Hearing process
Appeal rights

10. Term and Termination

10.1 Agreement Term

Effective Period:

Duration
Start date
End date
Renewal terms
Extension options
Modification rights
Termination conditions

Continuation Terms

Automatic renewal
Notice requirements
Change conditions
Update process
User rights
Platform obligations

10.2 Termination Effects

Account Closure:

Process Steps
Notice requirement
Data backup
Content removal
Account deactivation
Final settlement
Record retention

Post-Termination

Data handling
Content disposition
Record maintenance
Obligation survival
Rights continuation
Liability persistence

11. Additional Terms

11.1 Privacy Terms

Data Collection:

Collection Scope
Personal information
Transaction data
Usage metrics
Environmental impact
Compliance records
Performance data

Usage Policies

Purpose limitation
Access control
Sharing restrictions
Retention periods
Deletion rights
Transfer limits

11.2 Sustainability Requirements

Environmental Standards:

Product Requirements
Material composition
Production methods
Impact assessment
Certification standards
Performance metrics
Disposal guidelines

Seller Obligations

Documentation
Verification
Reporting
Compliance
Improvement
Transparency

12. Updates and Changes

12.1 Modification Process

Update Procedures:

Internal review
Legal approval
Stakeholder consultation
Notice preparation
Implementation planning
User communication

Notice Requirements:

30 days for material changes
Email notification
Platform announcement
Documentation updates
Implementation timeline
User guidance

User Acceptance:

Explicit consent required
Continuation of use
Account verification
Policy acknowledgment
Documentation
Record keeping

Implementation Timeline:

Notice period
Grace period
Transition phase
Full implementation
Monitoring period
Review phase

Documentation:

Change records
Version history
User notifications
Acceptance tracking
Implementation reports
Compliance verification

Effect on Existing Terms:

Supersession details
Transitional provisions
Grandfathering rules
Compliance requirements
Dispute procedures
Appeal rights

12.2 User Rights

Acceptance Options:

Express consent
Implied acceptance
Partial acceptance
Conditional acceptance
Modified terms
Special arrangements

Rejection Rights:

Account closure
Service discontinuation
Data retrieval
Final settlement
Record maintenance
Transition assistance

Alternative Provisions:

Negotiated terms
Special arrangements
Custom agreements
Modified compliance
Alternate standards
Transitional rules

Transition Period:

Implementation timeline
Adaptation period
Support provision
Resource access
Compliance assistance
Documentation requirements

Data Portability:

Export options
Format choices
Timeline requirements
Assistance provision
Cost allocation
Security measures

Account Closure Options:

Voluntary termination
Forced closure
Suspension
Limited access
Conditional continuation
Managed transition